Long-Term Care

Long Term Care Patient and Nurse

  • Please note that during the pandemic, tours of our long-term care home are not permitted

With roots that date back to 1897, Perley Health is the amalgamation of three care facilities including the Perley Hospital, the Rideau Veterans Home and the National Defence Medical Centre.

Perley Health provides assistance to persons with physical and/or cognitive impairments of varying degrees. An individualized care plan is developed for each resident by the medical and nursing staff in collaboration with the resident and family. The plan is monitored and adjusted as needs and circumstances change. In 2018, Perley Health's long-term care was awarded the highest possible standing from Accreditation Canada, earning Accredited with Exemplary Standing.

Rooms and Personal Items

Patient Room

Large Room Cabinet

Curio Cabinet

Patient Dining Room

  • Each private room is 12 Ft. x 17 Ft.
  • Windows overlook one of seven courtyards or public grounds of the 25-acre property.
  • Each room is furnished with a bed, chair, dresser, night table, and wall mounted bulletin board.
  • A storage cupboard is provided for personal clothing.
  • Residents are encouraged to furnish their room with personal items, such as a comfortable chair, end table(s), lamps, and pictures and wall art.
    • The number and size of these items must be appropriate to the size of the room and comply with safety requirements.
    • Personal items must be fire retardant and not impede resident and staff safe movement throughout the room or impair the safe provision of care.

Outside the door of each resident room is a “curio” – a glassed-in display cabinet. This abinet can be filled with items that reflect the resident’s life history including favorite objects, photos and keepsakes. The curios are intended to showcase a life, provide an obvious personal connection outside a room and encourage conversations with other residents, staff, and visitors.

Residents are asked to bring a minimum of 7–10 changes of machine-washable clothing, a sweater, rubber soled slippers, shoes, boots and outerwear (for cold and rainy weather). Clothing should be comfortable and easy to put on and take off. Residents provide their own personal toiletry articles including cosmetics and an electric razor.

Admission Process

For all long-term care homes in Ontario, including Perley Health, admissions are coordinated through the Home and Community Care Support Services Champlain, which provides in-home health and support services, and coordinates the placement of clients into long-term care homes.

Once an individual or family decide to move forward with an application, Home and Community Care Support Services Champlain will assign a Care Coordinator to guide the applicant to gather the medical and personal information required for admission. The applicant’s Care Coordinator may offer help, if it is needed, in choosing a home. The Case Manager can give the applicant information on wait times for each long-term care home.

For Veterans: Within Perley Health, there are 250 beds designated for qualified Veterans. Veterans Affairs Canada determines the eligibility of each Veteran for admission.

  • Please contact Veterans Affairs Canada for further information on the admission process in long-term care.
  • 1-866-522-2122 (English) or 1-866-522-2022 (francais) information@vac-acc.gc.ca

Rates

  • Please visit the Ministry of Health and Long-Term Care: CLICK HERE

Booking a Visit

  • Please note that during the pandemic, tours of our long-term care home are not permitted

  • The process of choosing a long-term care home can seem daunting and be unsettling. The staff and volunteers at Perley Health wish to assist in every way.


FAQs

Select one of the questions below to see the answer.

Wait times at Perley Health depend on factors such as the type of nursing care the resident requires, the kind of room the resident is waiting for – Veteran or community resident – and the date the resident applied for admission. Home and Community Care Support Services Champlain manages the waiting lists for all government-funded long-term homes in Ottawa.

Veterans Affairs determines the disability status of a Veteran and assists with placement in Veteran contract beds.

Perley Health can offer accommodation to 450 residents which include the 250 beds designated for Veterans. The building is divided into three, two-storey residences. At any given time, 98% - 99% of beds at the Perley Health are occupied. Home and Community Care is notified when a room becomes available. The resident’s Case Manager notifies the resident/family when a suitable space opens up.

After the offer has been made by Home and Community Care, the resident and their family have 24 hours to decide to accept the bed offer. After a bed has been accepted , the resident has a maximum of five days (at noon) to move in.

All rooms are private with an ensuite washroom.

Predominantly, Veterans live in the Rideau building.

We encourage each resident to make their room as comfortable and personal as they desire. Staff can provide information on safety issues applying to electrical items and safety measures to consider when setting up a room.

Rooms contain:
  • One single bed including all linens and a pillow
  • Television cabinet
  • End table
  • 4-drawer dresser with drawer that can be locked
  • Clothes closet
  • Private washroom with room for personal items
  • Glass display cabinet with a lock to exhibit keepsakes

Resident personal belongings are not insured by Perley Health. Residents wanting to retain valuable items in their room should purchase private insurance.

Resident and families are encouraged to purchase a lock for the drawer in the room so that valuables can be secured.

It is suggested that residents keep all cash in a Trust Account in the Finance Department (2nd floor, Administration offices). Staff can assist those residents who are unable to visit the Finance Department.

An Automated Teller machine is located across from the Gift Boutique on the main floor.

Upon request, the Finance Department will set up a Trust Fund account for a resident. The monthly rent, incidental costs - such as hair salons fees - and resident cash withdrawals can be handled through the Trust Fund.

Family members are expected to accompany a resident to medical appointments. If family support is unavailable, a request for support can be made to Perley Health volunteer services. If volunteer support is not available, families are asked to employ a sitter to accompany the resident to an appointment.

Perley Health is proud to offer the following services and clinics to residents and their families:

  1. Dementia Society of Ottawa and Renfrew County
  2. Dental care clinic
  3. Interprofessional Clinic at Perley Health: Audiology, Occupational Therapy, Physioterapy, Speech Pathology
  4. Occupational Therapy
  5. Pharmacy
  6. Physiotherapy and Massage Therapy Clinic
  • Assisted Living Services
  • Bank Machine
  • Barber/Hair Salon
  • Bike rides piloted by a staff member or volunteer
  • Cafeteria
  • Catering service
  • Comfort Suite: A single furnished bedroom with washroom and shower is available to families needing to remain onsite overnight. This room is subject to availability.
  • Dementia Society of Ottawa and Renfrew County
  • Therapeutic Recreation and Creative Arts
  • Day Program for seniors with Alzheimer Disease and related dementias (pilot project located in the Guest House)
  • Family dining rooms (may not be available during pandemic)
  • Games Room
  • Deborah's Gift Boutique
  • Guest House for seniors with early to mid-stage dementia (closed until March 2022)
  • Independent Living Seniors apartments
  • Lifelong Learning classes and workshops, open to the public (suspended during the pandemic)
  • Pub
  • Spiritual Health
  • Quiet rooms families on units
  • Volunteer Services
  • We have determined that the new parking system will be delayed and will not come into effect on May 1, 2021, as announced. 
  • The exact date has not yet been determined.
  • The changes will not take effect before 2022.
  • The current parking system will continue uninterrupted.
    • Parking is $10 per day
    • There are no in and out privileges
    • There is a 30 minute grace period
  • We thank you for your support and patience.