Urgent News and Outbreak Updates

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Reference Documents


Urgent News and Outbreak Updates

June 25, 2024

Update: Phone service restored.

The temporary outage of the phone system is now restored. Thank you for your patience and support as we work to improve the reliability of the new system.

 

Temporary Phone Outage at Perley Health Today - RESOLVED

We're upgrading our phone system to bring you better service! On Tuesday, June 25th, from 12 pm to 1 pm, there will be a planned phone outage throughout Perley Health.

What to Expect

  • You won't be able to make or receive calls during this time.
  • Staff will be aware of the outage and will be unreachable by phone.
  • When the phone system has returned to service, you will be notified.

What You Can Do

  • For urgent matters, please proceed to the nearest reception desk.
  • Help share this news among members of the Perley Health Community.

Nursing Team Notes

  • Call bell alerts will still alarm on all of the nurse call phones.
  • During the time, internal and external calls cannot be received or made on the nurse call phones.
  • In the event a 911 call is required, please use a personal cell phone.  

Why We're Upgrading

  • We are replacing a defective piece of hardware that has been identified by our contract service provider.
  • The new piece of equipment will increase system reliability.

We Appreciate Your Patience

  • Thank you for your understanding as we make these improvements. 
  • We apologize for any inconvenience this may cause.

Additional Information


June 22, 2024

The respiratory outbreak on Gatineau 1 South (G1S) has been declared over. 

  • Thank you to the Perley Health community for all your efforts to end this outbreak.

There respiratory outbreak on Rideau 1 South (R1S) continues.

  • All symptomatic residents will be isolated, placed on contact droplet precautions and tested
  • All residents are encouraged to remain on this unit
  • No volunteers on this unit (exceptions are permitted for palliative care and medical escorts)
  • Enhanced cleaning on this unit
  • A procedural mask is mandatory at all times when on this unit

This message was shared today with all email subscribers, posted to the Perley Health website and excerpts will appear on the TVs in the common areas.

For questions and concerns, please contact info@perleyhealth.ca.


June 19, 2024

Extreme Heat Warning

Due to extremely high temperatures this week, we ask that members of the Perley Health community help by closing all windows in resident rooms, tenant apartments, and public areas. Please keep these windows closed at all times to help keep our buildings cool and comfortable.

For tips on staying safe during a heatwave, please visit the Ottawa Public Health website: https://www.ottawapublichealth.ca/en/public-health-topics/extreme-heat-and-humidity.aspx

Additional recommendations to beat the heat:

  • Stay hydrated by drinking plenty of fluids.
  • Wear loose-fitting, lightweight clothing.
  • Limit strenuous activity.
  • Check on vulnerable neighbours who may require assistance.

This message will be shared today with email subscribers, posted to the website and excerpts will appear on TVs in the common areas.

Thank you for your assistance and support.

Jay Innes

Director of Communications


June 14, 2024

Perley Health Expands Long-Term Care Beds

Perley Health is committed to meeting the growing need for long-term care in Ontario.

  • We are converting 17 convalescent care beds to long-term care beds.
  • This change comes at the direction of the Ministry of Long-Term Care.
  • This will help address the waitlist for long-term care, which currently exceeds 40,000 people in the province.
  • Perley Health has over 1,000 individuals on our own waitlist for community long-term care beds.

We are dedicated to supporting all community members during this transition.

  • The transition will come from the existing 34-bed convalescent care unit in the Ottawa building.
  • Perley Health remains committed to providing convalescent care services.
  • There will be no changes to staffing.

Learn More:

  • Visit our website: https://www.perleyhealth.ca/
  • Contact: Jay Innes, Director of Communications, jinnes@perleyhealth.ca, 613-526-7170 ext. 2207

This message will be shared today in an email to all subscribers and posted to the Perley Health website.


June 13, 2024

Respiratory outbreaks have been declared on two units.

  • Rideau 1 South (R1S)
  • Gatineau 1 South (G1S)

There is a respiratory outbreak on Rideau 1 South (R1S)

  • All symptomatic residents will be isolated, placed on contact droplet precautions and tested
  • All residents are encouraged to remain on this unit
  • No volunteers on this unit (exceptions are permitted for palliative care and medical escorts)
  • Enhanced cleaning on this unit
  • A procedural mask is mandatory at all times when on this unit

There is a respiratory outbreak on Gatineau 1 South (G1S)

  • All symptomatic residents will be isolated, placed on contact droplet precautions and tested
  • All residents are encouraged to remain on this unit
  • No volunteers on this unit (exceptions are permitted for palliative care and medical escorts)
  • Enhanced cleaning on this unit
  • A procedural mask is mandatory at all times when on this unit

Thank you for your support as our community works to end these outbreaks.

For questions and concerns, please contact info@perleyhealth.ca


May 16, 2024

We're writing to provide an update on the re-roofing project for the Gatineau building.

On Friday, May 17, we will RE-OPEN the following:

  1. The Gatineau entrance;
  2. Sidewalks in the area; and
  3. The Gatineau parking lot.

This opening is one day ahead of schedule. 

Thank you to all members of our community for your patience and support during the four days that this area was closed.

The overall project is expected to last for four months. Throughout this time, we will minimize disruptions. Here's how:

Open Communication:

  • We're committed to keeping you informed.
  • Regular project updates will be shared via email, the Perley Health website, social media channels, and TV slides in common areas.

Safety Precautions:

  • Your safety is our top priority.
  • Safety measures are in place to protect the community.
  • We assure you we are dedicated to meeting your needs with compassion and respect.

Questions or Concerns?


 


April 4, 2024

TWO new Perley Health communication channels launch this month!

Dear Community members,

We are thrilled to share some exciting news from the communications team! Two new projects will be introduced to our community this month; the Perley Health Blog (set to launch on April 15), and the new Perley Post Newsletter. We can't wait to share your engaging content with our community. 

But first, let's define a blog. A blog is an online platform where individuals or organizations can regularly publish content, such as articles, videos, and images on various topics of interest, all from the Perley Health community. It's a space where ideas are shared, discussions are sparked, and our community can continue to grow. And now, the Perley Health Blog will serve as our central hub for news and information.

The blog will mirror the current Community Report Blog page, featuring a mix of text and videos. Here are samples of some of the recent popular items in the Community Report. View the Community Report Blog here: https://www.perleyhealth.ca/community-report.

The Perley Post Newsletter is a one-page document designed to be a direct line of communication with Perley Health residents and tenants. The newsletter will be a news source that relays important updates, highlights community “wins” and other news. We will be experimenting with this publication as we go (for the first few editions), and encourage all members of the Perley Health community to contribute to its content and provide feedback.

At Perley Health, our mission is to enhance the well-being and quality of life of our residents, tenants, clients, and their families. We believe in fostering a sense of belonging, dignity, and respect for all. The launch of the Perley Health Blog and newsletter align with our mission and will provide a platform for us to share stories, celebrate achievements, and connect with one another in new and meaningful ways.

We emphasize that individual privacy is of utmost importance to us. Before publicly sharing any images or names, we will obtain that proper consent.

We invite all community members to join this exciting initiative, share in this news and join this movement. Whether you're a resident, a staff member, a family member, client, caregiver, volunteer or a friend of the Perley Health community, we want to hear from you! Share your stories, experiences, events, and ideas with us. The communications team is here to provide support and to help ensure all content meets community standards and the publication formats.

Together, let's make the Perley Health Blog a vibrant reflection of our community's spirit. This blog will help to inform the relaunch of our newsletter as well as all our social media channels and the Community Report.

Here are just a few examples of what you can expect to see on the blog and in the Perley Post:

  • Resident events
  • Staff news
  • Anniversaries and celebrations
  • Updates on programs and services
  • External communications, including government relations and conference/event coverage
  • Recognition days, weeks, and months 

To submit your content, good ideas, or comments, please email us at info@perleyhealth.ca. We can't wait to hear from you! 

This message will be shared today in an email to all subscribers, posted to the Perley Health website, printed and available throughout the health centre and excerpts of this message will appear on the TVs in the common areas. 

Exciting times ahead,

Jay Innes

Director of Communications


 Questions/Comments

  • Jay Innes
    Director of Communications
    Perley Health
  • 1750 Russell Road, Ottawa, ON.  K1G 5Z6
  • Phone: ext. 2207
  • Fax: 613-526-7186
  • Email: info@perleyhealth.ca