Urgent News and Outbreak Updates

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Reference Documents

Urgent News and Outbreak Updates

April 15, 2024

Dear Members of the Perley Health Community, 

We're writing to provide important details about the re-roofing project for the Gatineau building resulting in disruptions to building access, vehicle parking and pedestrian traffic on April 17, 18 and 19.

This project involves using heavy equipment to perform this work. 

Project Timeline and Disruptions:

  • Expect increased heavy equipment traffic near the Gatineau building entrance and adjacent to Respite House at Perley Health (the staff parking area) from April 17th to April 20th.
  • The Gatineau building entrance and nearby parking and pedestrian areas will be closed on Wednesday, April 17th, Thursday, April 18 and Friday, April 19.
  • The parking and pedestrian areas and building access will reopen on April 20th.
  • We appreciate that this could result in longer walks from the Main Entrance to the Gatineau building and our team will ensure that there is a supply of wheelchairs available at the Main Entrance.
  • Emergency vehicles will have access to the area that is cordoned off.

Throughout the four-month project, we aim to minimize disruptions. Here's how:

Alternative Arrangements:

  • During these times of closure, individuals should access the Gatineau building from the Main Entrance.
  • Contact staff or email for assistance.
  • We'll work with you to support alternative solutions.

Open Communication:

  • We're committed to keeping you informed.
  • Regular project updates will be shared via email, the Perley Health website, social media channels, and TV slides in common areas.

Safety Precautions:

  • Your safety is our top priority.
  • Safety measures are in place to protect the community.
  • Please follow all posted signs and instructions around the construction area.
  • We understand there may be some inconvenience during construction. 
  • We assure you we are dedicated to meeting your needs with compassion and respect.

Questions or Concerns?

  • Contact unit staff or email info@perleyhealth.ca.

Thank you for your cooperation and understanding.

Sincerely,

Jay Innes

Director of Communications

April 4, 2024

TWO new Perley Health communication channels launch this month!

Dear Community members,

We are thrilled to share some exciting news from the communications team! Two new projects will be introduced to our community this month; the Perley Health Blog (set to launch on April 15), and the new Perley Post Newsletter. We can't wait to share your engaging content with our community. 

But first, let's define a blog. A blog is an online platform where individuals or organizations can regularly publish content, such as articles, videos, and images on various topics of interest, all from the Perley Health community. It's a space where ideas are shared, discussions are sparked, and our community can continue to grow. And now, the Perley Health Blog will serve as our central hub for news and information.

The blog will mirror the current Community Report Blog page, featuring a mix of text and videos. Here are samples of some of the recent popular items in the Community Report. View the Community Report Blog here: https://www.perleyhealth.ca/community-report.

The Perley Post Newsletter is a one-page document designed to be a direct line of communication with Perley Health residents and tenants. The newsletter will be a news source that relays important updates, highlights community “wins” and other news. We will be experimenting with this publication as we go (for the first few editions), and encourage all members of the Perley Health community to contribute to its content and provide feedback.

At Perley Health, our mission is to enhance the well-being and quality of life of our residents, tenants, clients, and their families. We believe in fostering a sense of belonging, dignity, and respect for all. The launch of the Perley Health Blog and newsletter align with our mission and will provide a platform for us to share stories, celebrate achievements, and connect with one another in new and meaningful ways.

We emphasize that individual privacy is of utmost importance to us. Before publicly sharing any images or names, we will obtain that proper consent.

We invite all community members to join this exciting initiative, share in this news and join this movement. Whether you're a resident, a staff member, a family member, client, caregiver, volunteer or a friend of the Perley Health community, we want to hear from you! Share your stories, experiences, events, and ideas with us. The communications team is here to provide support and to help ensure all content meets community standards and the publication formats.

Together, let's make the Perley Health Blog a vibrant reflection of our community's spirit. This blog will help to inform the relaunch of our newsletter as well as all our social media channels and the Community Report.

Here are just a few examples of what you can expect to see on the blog and in the Perley Post:

  • Resident events
  • Staff news
  • Anniversaries and celebrations
  • Updates on programs and services
  • External communications, including government relations and conference/event coverage
  • Recognition days, weeks, and months 

To submit your content, good ideas, or comments, please email us at info@perleyhealth.ca. We can't wait to hear from you! 

This message will be shared today in an email to all subscribers, posted to the Perley Health website, printed and available throughout the health centre and excerpts of this message will appear on the TVs in the common areas. 

Exciting times ahead,

Jay Innes

Director of Communications

April 3, 2024

Notice: Solar Eclipse Safety Measures at Perley Health Community

Dear Perley Health Community Members,

An upcoming solar eclipse is scheduled for the afternoon of Monday, April 8, 2024. An eclipse occurs when the Moon passes between the Earth and the Sun. Looking at the sky – and at the Sun – during this time will result in risks to your health.

Your safety is our top priority. Looking at the Sun, especially during an eclipse, can be extremely harmful. Even if you don't feel pain, the damage caused to your retina could be permanent. Extended exposure to the Sun during the eclipse can also lead to sunburn and skin damage.

These safety measures are being implemented to protect our community, including vulnerable members.

Here are the key safety measures and actions that will be implemented by the Perley Health team during the eclipse period, starting at 1pm through to 5:00 PM on Monday, April 8, 2024:

Resident Safety:

  • Closed during the eclipse will be all activities in Perley Centre – including the art studios, Lupton Hall and on the units in each resident building.
  • It is recommended that all residents remain on their units during the eclipse.
  • This decision has been taken because of the windows in the links cannot be blocked with blinds or curtains as we want to limit travel near windows during this time.
  • Housekeeping staff will close all room blinds and facility curtains to minimize direct exposure to sunlight.
  • It is recommended that all persons avoid looking to the sky or walking through the links between Perley Centre and the resident buildings.
  • Doors at both ends of the links between Perley Centre and each building will be closed, with members of the Perley Health team available to provide guidance and support.

Staff Precautions:

  • Everyone is advised to exercise caution during shift change or when outside or near windows during the eclipse.
  • Staff are advised to avoid rooftop access during the eclipse period.

Appointments:

  • Some service providers are canceling appointments.
  • Residents with outside appointments on April 8 in the afternoon are encouraged to contact their service provider to confirm that the appointment has not been cancelled.
  • Unit clerks are available to assist with contacting these service providers and helping to reschedule, if necessary.

Perley Health Operations:

  • The Cafeteria, Care Clinic, Dental Clinic and the Pub will remain open.
  • Deborah's Gift Boutique will adapt its hours operation for that day: The Boutique will open from 10:00am to 2:00pm on Monday, April 8.
  • The smoking area at the Main Entrance will also remain accessible, with reminders to follow all safety guidelines.

Communication and Awareness:

  • We will provide frequent communications through various channels, including the Perley Health website, emails, TV screens in common areas, hardcopy print notices and posters throughout the facility.

In addition to these measures, we urge you to follow the guidance from Ottawa Public Health (https://ottawa.ca/en/partial-solar-eclipse-april-8) including direction on eye protection. Approved solar filters should be worn if you intend to observe the eclipse, and it's essential to supervise children during this time. Never look directly at the Sun through unfiltered optical devices, as it can cause serious eye injury.

Your cooperation and support for these safety measures are greatly appreciated. 

If you have any questions or concerns, please speak with staff or contact info@perleyhealth.ca.

March 30, 2024

  1. There are no outbreaks at Perley Health
  2. What a Difference a Day Makes campaign at Perley Health

Outbreaks Ended at Perley Health

  • The COVID-19 outbreak on Rideau 2 South (R2S) has been declared over. 
    • Thank you to everyone for your efforts to end this outbreak.

What a Difference a Day Makes at Perley Health

In 2023, Perley Health launched an awareness and hiring campaign, showcasing a rendition of "What a Difference a Day Makes." The campaign not only aims to personify our collective dedication to quality of life but also emphasizes that, whether experiencing Perley Health for an hour or for years and decades, every day can make a significant difference.

The videotaping of singers and testimonials involved ten staff, five volunteers, three independent Senior Living tenants, and four residents. Supporting interviews were also provided by an equally representative mix of the diversity of Perley Health.

Thank you to all the residents, volunteers, staff and Senior Living apartment tenants for sharing the positive impacts they contribute each day and unveiling the secret behind Perley Health's exceptional care.

This message was shared today with all email subscribers, posted to the Perley Health website and excerpts will be shared on the TVs in the common areas. View the TV slides here: https://www.perleyhealth.ca/essential-information

Jay Innes

Director of Communications

March 28, 2024

Perley Health is expanding our foot care services to better serve our community.

We are proud to introduce Rongrong Liu, an experienced Registered Practical Nurse (RPN), who joins our team alongside Shaffi Dutta, RPN, to deliver foot care services to long-term care (LTC) residents. Rongrong brings with her a wealth of expertise acquired through extensive work in both LTC and community settings. Her specialized knowledge in foot care and understanding of LTC environments will enrich the care experience for residents.

In our ongoing commitment to offer easy access to services while eliminating the inconvenience of booking travel, transportation and parking, we have made adjustments to our fee structure. Effective May 1, 2024, the initial assessment fee will be $60, with regular services priced at $40, typically recommended every six to eight weeks. These changes are necessitated by recent inflation and the rising costs of supplies.

For current residents, accessing our foot care services is simple. Your unit care team can refer you to the Foot Care Nurse, or you can directly contact a Foot Care Nurse at 613-526-7170 (ext. 2228).

For new long-term care admissions, the process has been streamlined. Upon admission, you will receive information about our foot care services, with consent obtained seamlessly for immediate access.

We are pleased to inform Veterans that foot care coverage funded by Veterans Affairs Canada may be available to eligible individuals.

Additionally, our Perley Health team is actively exploring options to extend foot care services to Senior Living apartment tenants and clients of the Convalescent Care program.

At Perley Health, your comfort and health are our top priorities. These enhancements underscore our commitment to delivering exceptional care. Should you have any questions, our team is here to assist you.

Thank you for entrusting Perley Health with your foot care needs.

This message was shared today with all email subscribers, posted to the Perley Health website and excerpts will appear on the TVs in the common areas. Watch for a new webpage for foot care coming soon under “Care Programs” on the Perley Health website.

Sincerely,

Rachel de Kemp, Director of Nursing

March 27, 2024

Construction Notice

Dear members of the Perley Health Community,

As we prepare for the upcoming re-roofing project at the Gatineau building, we want to provide you with important details regarding the work ahead.

Starting Thursday, March 28, the area adjacent to Respite House at Perley Health will be cordoned off to accommodate heavy equipment and the supplies required for installation of a new roof for this 27-year-old building. This work entails removal of the solar panels, their storage and re-installation after the roofing work is complete.

Anticipated to last for four months, we want to minimize disruptions to our community.

Minimal Disruptions: Our work schedule has been crafted to minimize disruptions. There may be temporary closures of the Gatineau entrance. The staff parking area will remain open, with only temporary closures that will be clearly communicated in advance.

Alternative Arrangements: Should you require access to services or facilities typically located in the Gatineau building, during temporary closures, please contact staff for assistance or email info@perleyhealth.ca. We are dedicated to working collaboratively to provide alternative arrangements that cater to your needs during this work.

Open Communication: Through the duration of the project, we are committed to maintaining open lines of communication. Regular updates on the progress of this project will be provided to ensure that you are informed at every step.

Safety Precautions: Your safety remains our top priority. Precautions have been implemented to safeguard the well-being of our community during this time. We ask all community members to adhere to these precautions and follow all posted signs and instructions in and around the construction area.

While we acknowledge that these improvements may cause some inconvenience during the day, please know that we are dedicated to ensuring that your needs are met with compassion and respect.

This message will be shared today with all email subscribers, posted to the Perley Health's website and some social media channels and excerpts will appear on TV slides in the common areas.

If you have any questions or concerns regarding the upcoming improvements, please contact unit staff or email info@perleyhealth.ca.

Thank you for your cooperation and understanding.

Jay Innes

Director of Communications

March 19, 2024

  • The outbreaks on Ottawa 2 East (O2E) and Rideau 1 South (R1S) have ended.
    • Thank you to the Perley Health community for helping to end these outbreaks.
  • There is one unit on outbreak at Perley Health.
    • The Rideau 2 South unit is on outbreak with Coronavirus, Rhinovirus and COVID-19.
This message will be emailed to all subscribers, posted to the Perley Health website and broadcast on the TVs in the common areas.
  1. Enhanced masking ended
  2. It's time to recognize exceptional Perley Health volunteers!

Enhanced Masking Ended

The Ministry of Long-Term Care today announced the end of enhanced masking measures.

This ends the masking requirements announced on December 18, 2023.  In non-outbreak situations, masking will continue to be required based on a point-of-care risk assessment. Masking will follow standard protocols during outbreaks. Perley Health will continue to keep our community updated in outbreaks and protocols.

It's time to recognize exceptional Perley Health volunteers!

As we prepare for National Volunteer Week 2024, nominations are now open for the Volunteer of the Year, Volunteer Advocacy and Volunteer Team Awards.  Please use the attached nomination form (CLICK HERE) to tell us why you think a particular volunteer, or group of volunteers, deserves to be recognized this year.

All nominees will be honoured, and award recipients announced, at our annual Volunteer Celebration & Awards, on April 18th.

Contact volunteer@perleyhealth.ca with any questions.

Thank you,

Rachel Stoparczyk, CVA

Coordinator, Volunteer Services

This message will be emailed to all subscribers, posted to social media and the Perley Health website and broadcast on the TVs in the common areas.

February 29, 2024

  1. Watch and read recent news from Perley Health
  2. Parking changes March 1, 2024

Watch and read recent news from Perley Health

Parking changes March 1, 2024

This message was shared today in an email to all subscribers, posted to the Perley Health website and excerpts will appear on TVs in the common areas.

 Questions/Comments

  • Jay Innes
    Director of Communications
    Perley Health
  • 1750 Russell Road, Ottawa, ON.  K1G 5Z6
  • Phone: ext. 2207
  • Fax: 613-526-7186
  • Email: info@perleyhealth.ca